Full kitchen includes induction hob, refrigerator, washing machine, mixer, microwave, complete cookware, utensils, cutlery, crockery, dining table with chairs and electric kettle with tea/coffee supplies.

Yes, all apartments include a dedicated work desk with an ergonomic chair, good lighting and power outlets nearby - suitable for professional work, video calls and studying.

Daily housekeeping is included in your stay. Linens, towels and bathrooms are refreshed daily. Deep cleaning is provided weekly for extended stays.

We offer flexible cancellation - free cancellation up to 7 days before check-in. For cancellations within 7 days, one night's charge applies. Medical emergencies qualify for special consideration.

Yes! Group bookings of 3 or more rooms qualify for special discounts. Contact us directly for customized group packages and bulk stay arrangements.

For stays up to 30 days, all utilities are included. For stays beyond 30 days, nominal electricity charges may apply. Water and cooking gas are always included.

Original government-issued ID (Aadhar, Passport, DL, or PAN) is required. For corporate stays, Form C from local authority or letterhead ID is acceptable. We maintain security protocols without being intrusive.

Yes, GST invoices are provided for all stays. Corporate bookings, expense claims and business-related stays are all covered. Share your GSTIN or business address at booking.

We accept all major payment methods: UPI, credit cards, debit cards, bank transfers and digital wallets. Advance payment or installments can be arranged for long-term stays.

Parking is available on a first-come, first-served basis. Standard vehicles have complimentary parking; premium parking (covered) is available at nominal cost. Two-wheelers park free.

Yes, laundry service is available at nominal cost. You can hand-wash delicates in our washing machines, or use our professional laundry service for convenience. Iron and ironing board are available in your apartment.

Standard check-in is 2:00 PM and check-out is 12:00 PM. Early check-in and late check-out can be arranged based on availability. Request at least 4 hours in advance.

No lock-in period! You can book for 1 night, 1 week, or 1 year - completely flexible. Longer stays receive better rates. You're free to extend or end your stay anytime.

Absolutely! Full cooking permissions granted. Non-vegetarian cooking is allowed with courtesy regarding shared spaces. Strong-smelling cooking is discouraged to respect other guests.

Included: Rent, utilities, Wi-Fi, furniture, housekeeping and laundry. Extra: Premium laundry, late checkout (₹500/hour), guest meals, additional toiletries, or room temperature controls beyond standard.

24/7 CCTV coverage in common areas (not bedrooms). 24-hour security staff on-site. Access card system for entry. All staff background verified. Emergency contact available round-the-clock.

Yes, T. Nagar and surrounding areas are well-developed, safe neighborhoods with good street lighting and heavy foot traffic. Walking during daylight is completely safe; evening walks are common but stay in populated areas.

Auto-rickshaws are readily available. Buses on all major roads. Metro stations within 2-3 km from most locations. Taxis via apps available 24/7. Bike rentals available for short trips.

Yes, all apartments have standard full-sized refrigerators with good shelf space for storing groceries, meal prep items and beverages. Freezer compartment is also available.

Guest pickup/drop at nearby Metro stations, grocery delivery arrangements, local guide recommendations, restaurant suggestions, laundry service, late-night snack orders and 24/7 customer support via WhatsApp.

Just 0.8 km away - a quick 5-minute auto ride or 10-minute walk. Easy enough for multiple shopping trips in a day without commute fatigue.

Spencer Plaza houses 80+ international and Indian brands including fashion, lifestyle, electronics and dining. From luxury brands to affordable fashion, everything is under one roof.

Yes, Spencer Plaza has dedicated multi-level parking. Validation available with purchases. Our apartment is close enough that you don't need a car if exploring by auto/walk.

Multiple food courts and restaurants across various cuisines - North Indian, South Indian, Chinese, Continental and fast food. Perfect for quick meals between shopping sprees.

Absolutely! Family-friendly with kids' sections, play areas and diverse shopping options for all ages. Multi-floor makes it easy to split up and rejoin without getting lost.

Generally 10 AM to 10 PM daily, but individual stores have varying hours. Opening earlier or closing later is common. Plan your shopping accordingly or ask our staff for current timings.

Yes! Return to your apartment to drop off purchases, rest, or refresh, then continue shopping. Many guests do multiple shopping runs from their base apartment.

Yes, multiple ATMs and currency exchange counters. Visa/Mastercard widely accepted. Digital payment options also available at most stores.

Bus stop right outside for multiple routes. Metro station (Airtight, Chennai Central lines) within 1 km. Our apartment's proximity means less back-and-forth transportation.

Return policies vary by store. Most international brands offer 30-day returns with bill. Check return windows before purchase and our staff can advise on specific store policies.